Terms of Service
These terms cover use of the acrepair.nyc website and the terms under which AC Repair NYC provides HVAC services in New York City. AC Repair NYC operates at 517 E 77th St, New York, NY 10075. Reading this page does not create a service contract; a written scope you approve does. This document was last updated on 2026-08-13.
Website use
- Content on acrepair.nyc, including guides and pricing pages, is provided for information only.
- Prices listed on the site reflect typical NYC 2026 ranges; the price for your specific job is what appears in your written quote.
- Guides give general instructions; specific work in your building may need a licensed HVAC contractor.
- You may link to pages on acrepair.nyc without permission for editorial or non-commercial use.
Service contract terms
Diagnostic fee
The diagnostic fee is stated on the phone before dispatch and applies whether or not repair is approved.
Written quote
Repair work is quoted in writing before any part is replaced; work proceeds only after your approval.
Payment terms
Residential invoices are due on completion of the visit unless credit terms are pre-arranged. Landlord and commercial accounts are billed net-15 after the first paid job.
Warranty
Parts warranties follow the manufacturer's terms. Labour is warranted for ninety days on repair work.
What we do not warrant
- We do not warrant equipment we did not install, beyond the labour we performed on it.
- We do not warrant repairs performed on equipment beyond its safe end of life; we say so in the written quote when that applies.
- We do not warrant against future refrigerant leaks on systems more than fifteen years old.
- We do not warrant work if a third party alters our repair after we leave.
Liability limits
AC Repair NYC is fully insured with general liability and workers compensation coverage; certificates are issued on request. Our liability for any single job is limited to the sum invoiced for that job unless a higher figure is agreed in writing beforehand. We do not accept liability for consequential losses such as spoiled stock or lost trading during equipment downtime; commercial customers are responsible for their own business interruption cover.
Cancellation and rescheduling
- Scheduled visits can be rescheduled without charge with 24 hours notice.
- Same-day cancellation of a confirmed slot after the technician has been dispatched may incur the diagnostic fee.
- Emergency dispatch that is stood down before the technician arrives is billed at cost.
- We will reschedule around building access rules and weather events without penalty when needed.
Governing law
These terms are governed by the laws of the State of New York. Any dispute is resolved in the courts of New York County. You retain all statutory consumer rights.
Changes to these terms
Material changes to these terms are announced at the top of this page with a new effective date. This document was last updated on 2026-08-13. Existing contracts and quotes remain governed by the terms in force at the time they were issued. Questions: info@acrepair.nyc.
Request a quote or call us directly
Questions about these terms? Email info@acrepair.nyc or call (212) 201-9201 during office hours.
- Address
-
517 E 77th St
New York, NY 10075 - Phone
- (212) 201-9201
- info@acrepair.nyc
- Hours
-
Monday–Friday 8:00–18:00
Saturday 9:00–15:00
Sunday closed · emergency line answered 24/7 - Service area
- Manhattan, Brooklyn, Queens