Understanding commercial AC
Rooftop units, package systems and PTAC fleets: how commercial AC differs.
Commercial primerHVAC Services for NYC Landlords
HVAC services for NYC landlords cover four workflows: tenant-triggered repair calls, fleet PTAC and mini-split maintenance, unit swaps between tenancies and paperwork for building insurers. This guide explains how AC Repair NYC handles each, with the pricing and paperwork landlords actually need. Call (212) 201-9201 to set up a landlord account.
Credentials
- Licensed HVAC contractor
- Fully insured crews
- EPA Section 608 certified
- NYC DOB registered
Certification and license records are available on request while our public verification page is in progress.
Tenant calls
Tenant-triggered repair calls
Tenants call our line, mention the landlord account and the technician is dispatched. We copy the landlord on the diagnostic report, the written quote and the invoice; the tenant is not asked to approve work above the diagnostic. Standard turnaround is same-day in Manhattan during business hours, next-day in Brooklyn and Queens.
Fleet PTAC
PTAC and mini-split fleets
Inventory
We record every unit by apartment: brand, model, sleeve size, service history.
Batch service
Annual maintenance is done floor by floor to minimise access disruption.
Condition reports
Each unit gets a next-service and end-of-life estimate so replacement is planned, not reactive.
Chassis swaps
When a chassis is beyond repair we quote a drop-in replacement in the same sleeve where possible.
Between tenancies
Between tenancies
Empty-unit visits are a lower-friction way to fix accumulated issues: full clean, drain flush, filter, capacitor check and any deferred repair. A written condition report gives you a defensible position on the security deposit if the incoming tenant reports issues later.
Paperwork
Certificates and insurance
- Certificates of insurance naming the managing agent, LLC or ownership entity.
- License documentation on request for building files.
- W-9 and vendor onboarding processed by email in one business day.
- Invoices addressed to the entity that receives the deduction.
- Emergency contact protocol documented per building.
Billing
Billing and accounts
Landlord accounts are billed net-15 by default after the first paid job. Multi-property accounts get a single monthly summary in addition to individual invoices. We do not add a landlord markup; the rates are the same as our published residential and PTAC pricing.
Frequently asked questions
How do I set up a landlord account?
Email info@acrepair.nyc with the ownership entity, managing agent, building address list and the emergency contact. We onboard the entity, issue insurance certificates and set up billing terms in one to two business days.
What does PTAC fleet maintenance cost per unit?
PTAC maintenance in a landlord fleet runs $180 to $420 per unit depending on sleeve access and unit condition, usually done in batches. Chassis swaps are quoted separately after the inspection visit.
Who approves repairs above the diagnostic on landlord accounts?
The landlord contact by default. Where the tenant is authorised to approve up to a stated limit we follow that; otherwise the technician calls the landlord contact from the door with the quote.
Do you handle emergency calls for landlord accounts?
Yes. The 24-hour line at (212) 201-9201 dispatches after-hours technicians for landlord-account addresses. After-hours rates are stated on the call and billed to the landlord account by default.
Can you service properties outside Manhattan, Brooklyn and Queens?
No. Our service area is Manhattan, Brooklyn and Queens only. The Bronx and Staten Island are outside our current coverage and we say so upfront rather than after taking a landlord onboarded.
Keep reading
Related guides
Central AC maintenance
Annual maintenance tasks for a central AC in an NYC apartment or brownstone.
MaintenanceAC service cost in NYC
What a diagnostic, a capacitor swap and a refrigerant leak actually cost in New York.
Pricing
Get service
Request a quote or call us directly
Call (212) 201-9201 or send the symptom, building type and equipment through the quote form.
- Address
-
517 E 77th St
New York, NY 10075 - Phone
- (212) 201-9201
- info@acrepair.nyc
- Hours
-
Monday–Friday 8:00–18:00
Saturday 9:00–15:00
Sunday closed · emergency line answered 24/7 - Service area
- Manhattan, Brooklyn, Queens