Terms & Conditions

Introduction

Welcome to AC Repair NYC. By accessing and using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before using our website or any of our services. If you do not agree to these terms, please refrain from using our site and services. These terms apply to all visitors, users, and others who access or use the website and services provided by AC Repair NYC.

Services Provided

AC Repair NYC offers a variety of air conditioning repair, installation, and maintenance services. By engaging with our services, you acknowledge and agree to the following:

• Repair Services: We provide repair services for residential and commercial air conditioning systems.

• Installation Services: We install new air conditioning units, including system setup and configuration.

• Maintenance Services: We offer maintenance services to ensure the proper functioning of your air conditioning systems.

• Emergency Services: We offer emergency repair services in case of unexpected breakdowns.

The specific terms of each service are detailed in the respective service agreements and may vary depending on the scope of work.

Use of Our Website

Account Creation and Responsibility

If you create an account with us, you are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately of any unauthorized access or use of your account.

Acceptable Use

You agree not to:

• Use our website for any illegal or unauthorized purposes
• Upload or transmit viruses, malware, or harmful content
• Interfere with or disrupt the functionality of our website or servers
• Use any data scraping or extraction tools on our website without prior written consent

Content on the Website

All content on the AC Repair NYC website, including text, images, logos, and trademarks, is the property of AC Repair NYC or our content suppliers and is protected by copyright laws. You may not use any content from our website without prior written permission from us, except for personal, non-commercial use.

Payment Terms

Pricing and Billing

All prices for services will be provided upfront through quotes. Additional charges may apply for emergency services, after-hours work, or parts replacement. We offer transparent pricing with no hidden fees. Payment for services is due upon completion, and we accept various payment methods, including credit/debit cards and other approved forms of payment.

Late Payments

If payment is not received within the agreed timeframe, we reserve the right to charge a late fee or suspend services until payment is made. Late fees will be calculated based on a percentage of the outstanding balance per day or per month.

Refund Policy

Refunds are only provided for services that are not completed or where the services provided do not meet the agreed-upon standards. If you are dissatisfied with the services provided, please contact us within 30 days of service for a resolution.

Service Availability and Scheduling

Availability

AC Repair NYC strives to provide reliable services. However, we do not guarantee the availability of our services at all times or locations. All services are subject to availability based on location, technician availability, and emergency demand.

Appointment Scheduling

Appointments can be scheduled through our website or customer service. If you need to reschedule, we ask for at least 24 hours' notice. Failure to do so may result in a rescheduling fee.

Customer Responsibilities

You agree to:

• Provide accurate information to ensure that we can perform the services effectively
• Ensure that your air conditioning system is accessible for repair, maintenance, or installation
• Follow any instructions or guidelines provided by our technicians during service appointments

You are responsible for any damages or issues caused by failure to meet these responsibilities.

Limitation of Liability

To the maximum extent permitted by law, AC Repair NYC is not responsible for any damages, losses, or expenses incurred due to the use of our website or services, including:

• Direct, indirect, incidental, or consequential damages
• Loss of profits or data
• Any other issues arising from the performance or non-performance of our services

This limitation applies even if we have been advised of the possibility of such damages.

Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. By using our services, you agree to our Privacy Policy, which explains how we collect, use, and protect your personal data. You agree to provide accurate and up-to-date information when required for the purpose of service delivery.

Termination

AC Repair NYC reserves the right to suspend or terminate your access to our website or services if you violate these Terms & Conditions. We may also suspend or terminate your account if we believe that you are using our services for illegal or unauthorized purposes.

Dispute Resolution

If any disputes arise from the use of our services or website, we will attempt to resolve the issue amicably through negotiation. If resolution cannot be reached, you agree to resolve the dispute through binding arbitration in the jurisdiction where AC Repair NYC operates.

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the state of New York. Any legal action or proceeding related to these terms shall be brought exclusively in the courts located within New York.

Changes to These Terms

AC Repair NYC reserves the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page, and the revised terms will take effect immediately upon posting. We encourage you to review these terms periodically to stay informed about any changes.

Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us:

Email: info@acrepair.nyc